Client Services Organization

EndPlay's Client Services Organization (CSO) is responsible for an outstanding client experience and is dedicated to supporting the client's on-boarding and on-going platform needs — ensuring that the EndPlay Web Content Management (WCM) platform is implemented properly and functioning optimally.

White Paper: EndPlay: Client Services

The EndPlay CSO is divided into four functional areas:

  • Professional Services — EndPlay helps implement and customize the WCM platform to meet our client's unique business requirements, providing a platform to substantially improve and grow their business requirements, providing a platform to substantially improve and grow its business while driving down operational costs.
  • Education Services — EndPlay offers a wide range of training courses and formats, including both instructor-led classes and on-line certification.
  • Support Services — EndPlay Support Services are provided by an experienced team of platform experts. Services include 24x7 helpdesk, priority call routing, extensive knowledge base, phone/email/web support, analytics/dashboard and proactive notifications/alerts.
  • Partner Services — The EndPlay Partner Network consists of a community of systems integrators, software vendors, infrastructure providers, and Value-Added Resellers (VARs) that provide comprehensive solutions for all EndPlay WCM deployments.

EndPlay CSO Service Offerings

All EndPlay CSO engagements are intended to maximize the client's ability to attract more audience and monetize its digital assets. Current EndPlay service offerings include:

  • Advisory Services
  • Design Services
  • Implementation Services
  • Managed Services
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